Delivery

Any orders placed before 2pm will be dispatched the same day (subject to stock levels). If you have an urgent requirement please call on 01926 333 777 and we will see if we can expedite a delivery for you. Please check good when they arrive & let us know within 2 working days if anything is missing or damaged. 

Delivery Charges

  • Large 3D Printer: £100 (Pallet Required)
  • Medium 3D Printer: £50 ( Mini Pallet Required)
  • Small 3D Printer: £20 (Boxed)
  • Consumables less than 20kg: £5 per item to a maximum of £20

Return & Cancellation

If you have ordered a product in error please contact us on 01926 333 777 to see if we can cancel the item before it ships. Once the item lands with the customer it is their responsibility to return to Solid Print3d at the following address:

  • Solid Print 3d
  • Olympus House
  • Olympus Avenue
  • Leamington Spa
  • Warwickshire
  • Cv34 6RJ

You are entitled to a full refund if the item is returned to us in the original packaging and is undamaged. If this is not the case we reserve the right to withhold payment to the value of the repair/ replacement of the missing items. 

Warranty

The Warranty lies with the manufacture of the printer and it is important t you visit the relevant website of your chosen printer for further details but is typically 1 year from date of purchase. Extended warranties can typically be purchased if required. 

Support

3D Printing is not an exact science and a bedding in period is to be expected. Temperature, speed, feeds, material, humidity can all affect the quality of a print. If you experience any issues, please call our support team on 01926 333 777 who will do their best to put you on the right track.